In April 2014 I used to be given a voucher for assisting with the ill patient on one among yur flights. Unfortunately due to some unexpected instances I haven't been able to employ the voucher.
Particularly upset re deficiency of acknowledgment of any irritation I encountered. Seems like a straightforward courtesy.
Just crafting to Enable you recognize inspite of The problem in attending to my place on March 2, 2016, along with the disappointment I'd Along with the scheduling from you, I used to be more than happy with the employees at Charlotte, North Carolina. Everything I came in connection with were most helpful and type.
Hello，I desired to check with questions on bring a cat from the U.S. to China, so I identified as your Chinese service. The woman named Annie picked my cellphone. I questioned my problem and she or he stated †there isn't a way†I stated a person explained to me it is possible. She mentioned †These are lying†she did not give me any clarification. I decided to get in touch with yet again, A further female answered my contact.
Thanks for speaking to American Airlines Purchaser Relations. That is an automated acknowledgment, offering me an opportunity to share along with you right away what is going on with the concept.
My American Buddy acquired tickets on my behalf but I have gained no information and facts from you. I haven’t acquired any “number†from you — how am I suppose to select up my ticket at Narita airport?
I’m no certain who to send out this information to…this is the only e-mail I could find. I felt that eighty five% of the agents Doing the job in between LGA and JFK concerning eight/nine and 8/10 have been very unfriendly. My partner and I were being scheduled to fly from LGA to CMH eight/nine over the 6pm flight. As a result of climate it was delayed and after sitting about the Tarmac for over two hrs was in the end xld. Easy to understand. I will say the flt employees was very accommodating, welcoming and exciting. Having said that after we waited in line we my company ended up ultimately handed new boarding passes with almost nothing said by the man carrying a vest that said “supervisorâ€â€¦he did say This is actually the 1st and only choice (eight/10 at 815pm). We took it and stayed within the airport to view about standby selections the next early morning when gate agents returned. Once the agents returned (we if study course were awake 24 hrs at this point) they amazed us by saying that our alternate return was booked from JFK not LGA…pleasant of SOMEONE to inform us this essential detail!
I happen to be trapped in Charlotte for almost each day now. I am imagined to be connecting to New Bern, NC. I will not be flying American Airlines again!
After i arrived for the airport I questioned each at the ticket counter, once we checked our baggage, and from the Admirals Club to verify that we were in Business Class. Both of those instances I used to be informed we had been in Small business. My Boarding Move showed seats 16A and 16B, as this is only one row behind Small business, I didn't understand right up until I boarded that we ended up basically in Mentor.
I wish to make this report to you. I was amazed that I was not able to create a report by telephone. Sallianne Dale
– Fully adjust your management construction with those who ‘in fact treatment’ about your Key goal.
On our past excursion the leg of the trip from lax to Dallas was the worst I’ve at any time had .The seating was so tight I could not read a magazine mainly because of the tightness from the seating I believe the airplane was an A 320 ,you should contact me you will discover a few issues regarding the service on the whole,thank you, Brian Galbally
all to often, management is contacted when points go Incorrect…this is not one of those letters…..i am contacting american Airways purchaser service due to an excellent flight attendant named MARITA LORDI (FA #nine
Past thirty day period, I traveled on American Airways from Portland, Maine to Washington, DC. I can’t let you know ample about the excellent service I gained. I asked for a wheelchair for each airports as well as the chair and attendants have been suitable there and went earlier mentioned and past the call to responsibility.